What Our Pet Parents Are Saying

I filed our first claim for our bull terrier Lola (rattlesnake bite) with Rainwalk in May. I am happy to report that Lola is fine and Rainwalk paid exactly what our policy with the company said it would pay. I wish our auto insurance were half as responsive as Rainwalk has been.

All emails are answered quickly. Concise, easy to navigate app, quick payment.

First claim, for vaccinations. Initially, the set-up had an issue with paying, but was fixed quickly and money was deposited into account

Rainwalk is so easy to work with, with fantastic customer service and animal-loving humans on the other end. I can ansk any questions over the app, email, phone, and even text, and get fast answers!

Rainwalk has a very simple process to file claims and to issue payments. It took about 3 1/2 weeks, and they deposited the funds directly to my bank account. The process was seamless.

Wonderful experience submitting claims. Very easy to upload the invoice and super fast response times to questions and claims. This is by far the best pet insurance company that I have worked with. So glad we decided to make the switch. I would HIGHLY recommend Rainwalk.

The company has been very courteous, responsive, and fair with the claims process. Reimbursement was fairly fast and service was great when submitting claims. Best value I've had from any insurance company.

Great company, easy to work with! We had surgery for our puppy and they were fantastic. We simply got the invoice from the vet, uploaded it, used the app and within a short time had our reimbursement. It's as easy as that!

They were everything you’d want from an insurance company. They didn’t bloat the process and gave me plenty of time (one week) to give them the proper paperwork when his original paperwork was missing (my fault).

Easy to navigate online services

One of the best experiences. I registered my sweet girl as an esa and have so much peace because of how easy the process was.

Wellness Wag was a life saver for me & my 4 little fur baby Dogs! I wasn’t about to get rid of two of my dogs. NO WAY! But then I found the Wellness Wag.

The Best experience ever very knowledgeable , friendly and helpful staff, process took no time. I definitely recommend wellness wag for your pets and family. Thank you for all your help I. Very satisfied

I had a great experience with Wellness Wag. Getting an ESA letter for my two dogs was easier than I expected with Wellness Wag. The customer service was excellent and the response was super quick. I highly recommend them!

The process of getting my ESA letter for my 2 cats was very quick and easy. I filled out a form with my health history and it was submitted to a professional to review/evaluate. I think I got my letter emailed to me in less than 2 days! I really recommend Wellness Wag.

This place was simply top tier, got my ESA certificate quickly and efficiently. Totally great and trustworthy!

This was the easiest, quickest and most affordable option I could find. My landlord accepted it with no questions or issues. Will definitely use again to renew.

I had a great experience with wellness wag for my ESA dog. The process was detailed but easy to navigate. I am so thankful to wellness wag for the help I received.

It was a great experience

It was easy and simple to use. They provide quick results and helpful information regarding HUD laws

I love Wellness Wag. Have been using them for a few years and they make the process so simple and quick.

There is a lot I can say about Wellness Wag. Everyone is so knowledgeable and helpful. Their process is very thorough but simple. And the care extends out for months and years to come. I would recommend them several times over.

I had such a positive experience with Wellness Wag. The staff is incredibly caring, professional, and truly dedicated to helping their customers! I had a great experience and would highly recommend. Thank you, Wellness Wag!

Had a great experience with Wellness Wag. The team was super helpful and process was smooth.

the process with Wellness Wag was super smooth. I appreciated how straightforward everything was—no sketchy vibes or confusing steps. They actually took the time to understand why I was seeking an ESA letter, and that made it feel way more personal and legit. It wasn’t just about getting a paper—it felt like they cared about making sure it was the right fit for me and my pups.

First up, I'd want their website or initial contact to feel super clear, friendly, and not at all like those sketchy pop-up ads, you know? I'd like straightforward information about what an ESA is, what the letter does (especially for housing!), and what it doesn't do (like, it's not a free pass for Fluffy to join me at a fancy restaurant). Honesty and transparency? Big gold stars! ⭐⭐ A big green flag for me would be if they made it clear that a letter isn't guaranteed. Because, ethically, it shouldn't be! It depends on the professional's assessment of my actual need. If it felt like they were selling letters, I'd run faster than Princess Coco chasing a laser pointer! So, a process that feels thorough and ethical? That's the good stuff.

This place is the best. It is quick and easy. This helped me be able to keep my much needed dogs in our rental house. They are affordable and easy to work with. Thank you!

Helped me get all 4 of my dogs registered as ESA . My dogs help me in so many different ways. Thank you Wellness wag for helping me

My experience was great. It was easy to fill out the surveys, the psychiatrist was friendly and professional. The letter received held up legally.

I saw a Reddit post saying that their landlord did not accept their ESA letter from wellness wag, so I was nervous to purchase one. However, it was accepted! I did have to submit the form and information into a petscreening.com. They reviewed the letter and went through successfully. Great price too!

I felt understood by the team at wellness wag and how easy it all was. I got my ESA letter within 24 hours.

Very easy to use. Best pricing I could find. Letter has worked everywhere I've needed it while still being easy and convenient to retrieve when I need it.

I can’t say enough about wellness wags. I was in a time crunch to get ESA documents to my new housing and they were just what I needed. The process was quick and easy and the price was fair for their backed guarantee

Literally the simplest most efficient process ever, I have been putting off getting this letter because I was dreading the process and wait.... Wellness Wag said "hold my beer". I 1000% Recommend

They were so helpful and efficient. They got my letter to me so quick and helped me keep my pets with me in my new house. Thank you!

very easy to get in touch with them via email they respond within a day other than that the process was pretty easy and fast.

I love Wellness Wag it made the process so easy! Definitely recommend

Wellness Wag is super convenient and it works in Texas!

Great company… definitely recommend!

"Go ahead! You won’t regret it. intuitive, easy, practical and personalized."

The experience and process was much easier than I thought it would be."

Great work it works well with getting house or apparment

So helpful and easy , good price

Great customer service!

I finally had the chance to get the cat of my dreams to help with my extreme anxiety and depression, but I only had 2 days to get her. This meant that I would have to pay a $400 fine for her, then another $200 deposit, and extra rent every month… instead, I turned to wellness wag where I was able to lay out the difference a cat makes in my life and why I need an ESA. It was a super easy process, and I received my letter in less than 24 hours. My apartment complex approved her and no more unnecessary payments for a cat that literally just lays next to me all of the time. I already told my boyfriend that when it’s time for him to get a dog or cat for his anxiety, that he’s gotta go to wellness wag. I couldn’t have been more happy!

Simple and convenient. The therapist was very professional and courteous. She explained the process to me in detail and explained to me that in California there is a 30 day waiting period. She did let me know that she would send me a temporary letter that should be accepted by the landlord.

The approval process for my ESA was easy and hassle-free.they are very professionals . from 1- to 10 + 10+ from me. I highly recommend

I was a bit nervous and skeptical at first because of reviews saying that they were not legit, had no customer service, never received their ESA letter, or that the ESA provided to them didnt work- All fears that almost made me pay more from another company and had me on edge as I was making my payment and waiting for my letter. I just want to give my honest experience. It took them a while due to me thinking they were a scam and cancelling the initial transaction but they did in fact have responsive (and pretty courteous) customer service, despite me freaking out. This company did in fact have a licensed, legit therapist call and and do a psychological evaluation. He and the company provided a legally enforceable ESA letter stating the exact legal acts that the letter, therapist and landlord were to adhere to by law as well as my rights as a tenant, and official certification numbers for the document itself as well as the therapist’s licensing and authority to provide it. My neighborhood did not say that this was not legit, just that they had the right not to accept anything that was not filled out on their own forms/format. I wrote customer service about this and they seemed ready to help. I will update this review with the result. But so far everything checks out, and it cost far less than other providers of the same service.

My family and I love wellness wag. She is not just a dog to us she is family!!!!

Very professional and personal. Worth every penny. Never have to pet pet rent or deposits anymore. Godsend

Super easy experience, and I got my ESA letter the next day!

Super easy! My kitty is re reregistered

Katie was so essential in getting my issue resolves! I appreciate her and for responding expeditiously.

Easy, affordable, timely. Would recommend to all.

Very easy to use and navigate

Super easy !

"Check them out you won’t be disappointed, It was fast and easy."

At 77 and 72, we are moving to an apartment in San Francisco to be closer to the grandkids. The Mini Goldendoodle Moxie has been with us since 2012. She has been functioning as an unofficial emotional support animal throughout those years. Now she is official! The detailed process was easy to complete and we gave akready filed our interim letter with our new property management. Our ESA provider has been helpful and efficient through the process. Although we won’t be moving until later in the fall, we are comforted by the knowledge that Moxie will be recognized as an official WSA! Thanks to all!

I had a great experience with Wellness Wag. The approval process for my ESA was easy and hassle-free. Five stars from me!

Wellness Wag made getting an Emotional Support Animal a breeze. The staff was very supportive and helpful throughout the process.

Thanks to Wellness Wag, I received approval for my ESA quickly and without any difficulties. Their staff is friendly and caring.

Fast, efficient, and super friendly. Wellness Wag made the ESA approval process simple and stress-free!

Amazing experience with Wellness Wag. They make the process of getting an Emotional Support Animal a walk in the park!

Excellent service from Wellness Wag! The process to get approved for an ESA was incredibly straightforward. Highly recommend!

Wellness Wag made the ESA approval process simpler than I could have imagined. Their team is knowledgeable and respectful. I can't recommend them enough!

Applying for an ESA through Wellness Wag was the best decision I made. It was an effortless process and the team was very professional.

Wellness Wag provides a straightforward process for ESA approval. Their compassionate approach eased my worries. Top-notch service!

I would tell them that it was a no-brainer! (And I have told my friends this!) The process of getting the Wellness Wag ESA letter was super easy, not too expensive, and completely worth it since it has saved me so much money and headache in the long run! After receiving my ESA letter, I was able to give it to my new apartment complex and have the one-time pet fee and monthly pet rent waived for my ESA (my cat, Peanut)! Now, Peanut is able to live with me in my apartment and provide comfort and stability every day. The wellness wag letter really helped reduce the friction of moving into a new apartment.

It was extremely easy and the recommendation for the letter came really fast after answering all questions. I needed the letter the same day for and apartment I got approved to. It was a life saver for me because give up my 3 cats that I have had for 10 years was not an option for them or myself. Thank you 🙏

Getting my cat as my ESA has given my the choice of getting her for our shared companionship, Wellness Wag was super easy to apply and get approved in a matter of days compared to other offered ESA services. I put my trust into Wellness Wag and they delivered a ESA letter getting me approved with my disability to cover any expenses or exceptions for my rental per state regulation. The letter was precessional as well as personal in all the legal aspects and I’m sure yours will be as well, I will always recommend WELNESS Wag! Thank you for helping me as well as my companion.

The best experience possible! I tried a few others similar services and I didn't truly feel heard and their prices were outrageous! But Wellness Wag was the complete opposite! I felt heard, genuinely cared for, and the price was well within budget! My mental health has greatly improved with having the peace of mind that I can safely bring my fur baby with me in my new home and while we travel. I couldn't be more grateful of Wellness Wag's care and quick service!

Overall the process was easy to navigate. I was pleased that’s ESA was received within a day. The Ai prompts were not always clear. I recall it took multiple attempts to get a live agent. I attempted to use ESA letter at 2 hotels. Managers said they didn’t recognize ESA. One was kind and waived the fee for my dog.

I would say that Wellness Wag is definitely worth it. I was on the brink of losing my best friend or losing my housing. Because of Wellness Wag I got to keep both. No one should ever have to choose between a place to live or a member of their family. In my case being homeless for 4 years, Maxx was there with me everyday, loyal, faithful, trustworthy, protective, showing love and care with zero judgement... more of a family member than most family members. The thought of losing him would've devastated me. If it weren't for Wellness Wag and the ESA letter they provided in such a quick and easy manner, I was one step away from choosing to be homeless again. I will never give up the only friend I have that endured such hard times with me. And all thanks to Wellness Wag, I won't ever have to.

I would say it was very simple and quick to get started and I only became afraid when my apartment manager said she needed their lawyers to verify if it was legitimate. Meaning they were going to call the licensed professional who issued me the ESA letter. But her office was in Kansas I think and I became afraid that it wouldn’t qualify if they weren’t licensed in Texas.

I would tell my friend that getting my ESA letter was so extremely easy and simple, AND inexpensive. I have tried other ESA letter websites and they were not approved and invalid for some apartments, but wellness wag was INSANTLY approved with no issues at all. Super reliable and I recommend them to everyone who has a pet and is interested in ESA.

I would tell them that the user interface is very easy to use and understand, and that it’s very worth it, you get your documents almost the next day or within the next 5! It was extremely helpful when needing to get ESA certification quickly and efficiently!

That in comparison to others that Wellness Wag was not only affordable but also offered same products as the other ESA sites. Unfortunately, two days after receiving the document, my little guy passed away and never got to see his new home that required us to have such a letter. He was worth it, 18 years of friendship and love.

The questions were easy only needed basic info and was an extremely easy process was approved in minutes payment was easy and received letter via email in minutes once payment was made. Very friendly

Wellness Wag is the one and only place I would ever use! It only did I get my letter fast and easy but my HOA approved it immediately after receiving my letter!

The process was quick and easy, Dr and staff verry accommodating to make sure my letter was what my landlord required

If a friend asked me about my experience with Wellness Wag, I’d honestly tell them it was reassuring, easy, and genuinely supportive. The process was straightforward and stress free, and I never felt rushed or judged. They took the time to listen and made sure everything was handled professionally, which meant a lot to me. Getting my ESA letter felt smooth and legitimate, and it gave me real peace of mind. I’d absolutely recommend Wellness Wag to anyone looking for a reliable, compassionate service they can trust.

My experience with wellness wag has been amazing, super easy process from start to finish and the staff are really friendly! I definitely would recommend to anybody looking for ESA for your little fury friends, 10/10!

It was a super easy and user friendly experience! I got the letters SUPER fast, definitely within 10 minutes!

It’s easy to navigate, you get the support you need for the right amount of money and in the end, you get the help you need.

Simple, no need to go to a veterinarian. You get the letter simply online and it works perfectly for apartment pet permits and verification.

I would tell them that it was a super quick and easy experience, and everyone who helped me through it was super kind and patient. It was overall a great experience and it saved me so much stress.

It great, quick and easy. Therapist made me feel welcomed comfortable and confident in receiving my letter.

I tell everybody anybody that I come across that is a need of this form for their apartment complex that this is the best for you and your pet and it is so easy to receive and sign up. Thank you again for being there when I was in need.

I’ve already told some friends they should look into getting their ESA documents and other needed pet things through wellness wag. I’ve explained how easy the process was as well as how user friendly the company and support is.

Great, user-friendly system! Got the letter quickly and easily. 10/10 experience, highlight recommend!

Super easy to sign up, the letter is well written, and it worked for me in the hotel and my apartment.

This was the easiest and best process to get my animals qualified as emotional support animals. If you are looking to get your pets certified, please give wellness wag a look as it was well worth it.

It is the easiest process, simple to navigate website, questions, and very informative. I knew what to expect and when to expect it. And now I removed one thing in my life that was causing me stress - ensuring my emotional support dog is with me wherever we live without hesitation.

It’s easy and fast. However not sure about the renewal process. I renewed mine online but I have no idea why you guys were urging me to renew 17 days before the expiration. You were making it seem like if I didn’t do it right then and there I’d lose my renewal fee. I didn’t want to renew it that early but rather a few days before expiration since that would make more sense tha 17 days before. Now im wondering if next renewal you’ll be hounding me to renew in December again.

They worked with me to ensure my letters were accepted by my landlord and property manager without issue. It was fast, easy, and I have my ESA from a reputable doctor! Would highly recommend!

The process was quick and easy really helped me with getting my dogs registered. I had been trying for months to get them registered and everywhere I tried was just too expensive then i stumbled upon wellness wag and the price was right so I gave it a chance and my dogs were esas in two days!

It was easy to get connected to a provider, and easy to get a letter. My letter got approved easily as well, highly recommend Wellness Wag!!

My experience with Wellness Wag was straightforward and met my needs at the time. The process for obtaining the ESA letter was simple, and the documentation was provided as expected. I haven’t needed ongoing support since receiving the letter, but the service worked for its intended purpose.

The staff here was very helpful, made getting my dogs ESA approved easy, hassle free, and very quick, there letter is accepted everywhere..

Well, first off, I want to say thank you for a wonderful experience. It was absolutely no difficulties, very helpful and I will refer your company to anyone that has any questions about Waltham, I'm in the process of moving to a new house. But I am going to contact you about the insurance. If I'm not mistaken, I think it was lemonade so again. Thank you for your kindness. All your help and I will recommend and refer every single person in my life that I know that needs an ESA To your facility, thank you so very much for your time.And your help, I will be in touch.Really appreciate you

Easy system to use and they help you save so much money in pet fees at rental properties.

If a friend asked about my experience with Wellness Wag, I would tell them that I found it to be a fantastic platform dedicated to pet health and wellness. It offers personalized care plans, helpful resources, and a supportive community for pet owners. The team is knowledgeable and genuinely cares about pets' well-being, making it a trustworthy option for those looking to improve their pet's health and happiness. Overall, I’d say my experience has been positive and reassuring.

I would tell them to definitely get a consultation if they are experiencing mental health problems and Wellness Wag will help provide a letter. It’s a real letter and worked for my housing office to keep my dog in my apartment due to my anxiety.

It was an easy, pleasant experience help save me a lot of stress and money

It was very easy to get, had the best price I found, and felt like a trusted and reliable source that I can reach back out to if I need to

I highly recommend! It was super easily and obtainable. They responded quickly, answered any questions I had and were awesome to work with. The company seems like they genuinely care about their customers and experience which I truly appreciate.

The process was very easy, the therapist was professional and issued an interim letter until the 30 day waiting period was over.

Wellness wag was a super easy service! Got me my papers asap and had no problems with my apartment.

Do it! It’s so easy and the landlord accepted it right away.

I would tell them that it was an easy experience. The customer service was extremely quick and knowledgeable which gave me so much peace of mind when deciding to go with wellness wag.

I would tell them that the process was simple and I was grateful that I was able to get my letter so I can travel with my best friend wherever I need to go.

It was super easy to get connected with a licensed professional to prescribe me my dog as a esa, I’ve also had no problems with housing or rentals.

That it was an awesome experience. My furbaby goes everywhere with me now. Also saved me a ton of money when I moved.

It's the best way to get your pets allowed at any apartment.

It took a few edits to get the wording right but it was legitimate and worked with my landlord. I also gave my landlord a letter of diagnosis.

Well worth the investment. Saved a ton of money and worry while traveling with our dog.

I’d tell them to get the ESA. My baby Rosie is everything to me and I couldn’t imagine her not being here at home. If someone else feels this way, I always say get the ESA!

I got my son's ESA Certification within a day from Wellness Wag! It was quick and easy and cost efficient!

Fast, affordable and reliable! I was surprised by how fast the process was, the price can be divided in installment and the letter actually worked!

I would tell my friend that my experience with Wellness Wag was very positive and changed my life for the better. I can honestly say it probably saved me in more ways than one.

To go to the website and read through it and just do it. The process was very easy and I thought the price was fair.

It was painless and quick. I had my chihuahua for 14 years now and never needed a paper. First time living on my own in years. I was glad they have this option as also I’m now dependent upon a walker and I’m in a lot of discomfort to drive somewhere to get the paper done. This way it’s all done from home. So glad this program exists.

Its extremely easy to use, fast process, friendly staff and they should avoid everyone and work just with wellness wag. I have already told more than 50 people.

It was a quick easy process and they’re amazing to work with. This is a legitimate company and has been immensely helpful for me.

I wasn’t sure if it was legit but it totally is! And it’s super easy and quick to get your documents.

It’s a super easy experience. It was not difficult at all and I’d recommend this platform to anyone looking to as get an ESA letter for their animal.

It was easy and low cost plus I got my paperwork so quick

They made the experience of getting an ESA letter fast and easy. I can rest peacefully knowing my pets can be with me no matter where we live.

They are extremely simple and overwhelmingly helpful. Can't afford the whole total? They have payment options! That made my life so much easier.

It’s super easy and the prices are fair and they actually listen to how your pets support you

I would tell them that it's a great choice to go with because you guys are pretty fast with sending the letter and that it was a super easy process with wellness wag

Was super easy to use the site and was fairly inexpensive. The dr. Who called was courteous and very helpful.

Wellness Wag was simple and easy to understand the entire process. It’s also very affordable for multiple pets.

It was quick and easy. Any questions that I had were answered. I was able to get both of my dogs registered to me.

Very well organized and easy to apply, be approved. Get letter quickly.

It was a super easy process and everyone who works for them has been very friendly! It’s never been easier to get an ESA document.

Best service! It helped my boy Baffy to travel the world

Just go to wellness wag it’s amazing, quick and professional!

It's really easy and affordable and helps a lot with yours esa journey

I would say I would definitely go with them. Because they actually listen to you and how your pet helps you with the things you go through and deal with on a daily basis. And that they truly care and help in every way ro make sure you get the documents and things you need so you have your ESA or service animal. I dont think I would've got to have my babies without your guys help. So thank you for your help and services.

I already recommended your service because of how easy, and they got it too

Fast and easy! If I had any questions or concerns who was taken care of quickly!

Awesome experience extremely easy and fast turnaround

It was probably the easiest experience it could possibly be and the discounts were amazing

They were really responsive to any concerns or extra paperwork I needed for my esa.

You definitely should get it. It's very beneficial. It connects the bond between my animal and myself being able to take my pet places and do things with my pet that I wasn't able to do before

Don’t look any further. THIS is the best and easiest way to get your ESA. Hassle free.

It’s super easy process I wasn’t confused on what you were asking for, and it was a very easy going process

I would tell them that the process did take about a month, but filling out everything was very easy and I had no issues.

The process to get the certificate was very easy and prompt service received

This is the only place I would go for an ESA letter.

Wellness Wag is the ONLY company I recommend to ANYONE. Your company has been nothing but a blessing!!! You have exceeding my expectations beyond belief!!

It was very helpful and beneficial to my mental health.

It's a very streamline process and if you run into any bumps in the road Wellness Wag provides quick solutions to get your pet covered as soon as possible.

Would tell them that the process is east and quick and it’s super affordable as well.

It was the easiest thing I've had to do. My old ESA provider stopped availability in Colorado so I was at a loss until I found Wellness Wag! Thank you so much for helping our Family amd our boy Loki!

It was very easy and I definitely would recommend it actually have recommended already to 5 people

It was super easy to set up, and extremely affordable

I will highly recommend this website to them.

That it saved me a lot of time and money :)

Extremely helpful and convenient would definitely recommend to anyone in need of a fast and efficient ESA letter.

They're easy to work with, and very helpful. I'm going to use you guys again.

Easy, very affordable and excellent in answering questions

I would tell them how easy, efficient, and affordable the process was.

Very smooth and seamless experience really happy

This was the best site to receive my ESA for my Coco, I definitely would recommend you to give this site a try. You won't regret it.

Nothing better and they actually check in with you and everything is so simple and easy.

Definitely a good website to provide the essential needs for an ESA.

It was easy, and a great way to get an esa letter without paying a ton to go to a doctor in person!

Very easy and communications are supportive

It was the easiest site to manage and the easiest process

Extremely easy and affordable

The process was fast, convenient, and well priced.

Easy to apply, great company to work with! They made it possible for me to have my dogs😃

It was pretty easy, and well worth it

It just takes a moment to upload your information and if they have any questions they will reach out otherwise they will send you your letter. I told my boss that I am blessed that when I come home this pet that I have has helped a lot and I am grateful for you guys.

They are the number one choice to get you pet esa!!!

I always recommend people to get their ESA letter from yall, I take my puppy everywhere, am going to even more now that I bought my car cuz mine got stolen and crashed.

They listen to your reasons, and they are great at communication, including quick response times!

The process was seemless and affordable. The doctor who wrote the letter was very kind and professional.

If you are moving and need a letter for your pet then make an arrangement with wellness wag.

The process was confidential, simplistic, and professional. Everyone was helpful and responsive.

I’d tell them to give this a try because it was super easy and straight forward for me.

The process was super easy and it's great knowing my pets are protected no matter where we live.

It was so easy, and now both my furbabies are with me.

That this experience was self-explanatory and the steps were taken with easy to follow instructions and that getting my ESA letter from Wellness wag was a breeze.

It goes super smooth and so easy to get a letter

Great experience, easy to receive letter, very professional and they are always willing to help,.

It’s easy and authentic.

I have actually recommended wellness wags to many of my friends, and they have gotten letters through them

It was pretty easy even when I had to change the state for my ESA letter. That was the only time it was a bit confusing on if it was completed.

They were very efficient in getting me my ESA letter as soon as possible